Privacy Policy

Last Updated: October 26, 2025

At SoftClose Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Personal Information

When you use our services, we may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Company name and business details
  • Country of residence
  • Communication preferences
  • Any information you provide in forms or communications

1.2 Technical Information

We automatically collect certain technical information when you visit our website:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website addresses
  • Cookies and similar tracking technologies

2. How We Use Your Information

2.1 Primary Uses

We use your personal information for the following purposes:

  • Responding to your inquiries and providing customer support
  • Processing and fulfilling service requests
  • Sending important updates about our services
  • Improving our website and services
  • Preventing fraud and ensuring security

2.2 Marketing Communications

With your consent, we may use your information to send you marketing materials about our services. You can opt-out at any time by contacting us or clicking the unsubscribe link in our emails.

3. Information Sharing and Disclosure

3.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and providing our services, including:

  • Hosting and infrastructure providers
  • Email service providers
  • Analytics services
  • Payment processors

3.2 Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

  • Comply with legal obligations
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of users or the public

3.3 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure server infrastructure
  • Regular security assessments and updates
  • Restricted access to personal information
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access and update your personal information. You can do this by contacting us at support@softclose.com.

6.2 Data Deletion

You may request deletion of your personal information, subject to certain legal obligations that may require us to retain certain data.

6.3 Opt-Out

You can opt-out of receiving marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

6.4 Cookie Management

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@softclose.com

Phone: +92 318 4451469

WhatsApp: +92 318 4451469